Employee Assistance


Employee Assistance Program (EAP)

With Aspiria EAP services in place at work, you’ll have access to our services at no cost. This starts at your first point of contact with our EAP – our Clinical Response Centre (CRC). Our EAP is a 24/7 and confidential service that can be accessed from anywhere in the world.

Our CRC professionals are counselling specialists who will consult with you to assess your immediate needs. Our EAP services allow you to work with a professional EAP counsellor or life coach, nutritionist, lawyer, financial consultant, child or elder care advisor, or addictions counsellor, depending on your needs.

These services include, but are not limited to:

  • Addictions
  • Anxiety
  • Bullying
  • Child or elder care
  • Depression
  • Family stress & imbalance
  • Financial
  • Grief & bereavement
  • Harassment
  • Legal
  • Medical health & resource referral
  • Nutrition
  • Trauma
  • Work stress & imbalance

Empire Life AssistNow™ Clients

Empire Life AssistNow clients have access to a customized EAP service specifically designed to meet their needs. Empire Life AssistNow™ focuses on the small to mid-size employer; the EAP offers an easy to use, responsive, and cost-effective service to address the unique concerns of the business owner and issues experienced by employees and their families.  This preventative service allows employees to remain at work and maintain productivity, while helping them address issues before they become problems that are crippling to themselves and their employer.

Empire Life AssistNow™ services include:

  • Comprehensive EAP counselling
  • WorkLife services
  • Trauma response
  • Management consultation


In-Person Counselling

Visit the offices of an Aspiria counsellor for one-on-one private sessions.
 To inquire about In-Person Counselling, please click here.

Video Counselling

We understand that you may not always be able to visit an office to see a counsellor, but that does not mean you shouldn’t have access to one! Regardless of where you are, Aspiria offers video employee counselling to individuals seeking real time, virtual support from a professional counsellor over video messaging. The Video Counselling service allows the client and counsellor to engage with each other through a protected and private platform so that confidentiality and privacy is continuously maintained. You and your counsellor will work together through a set of virtual sessions, as you would if you were joining them in their office. To inquire about Video Counselling, please click here.


We know you are busy, but don’t let that stop you from receiving the support you need. Aspiria’s E-Counselling allows you to access our professional counsellors using a protected, private portal email service. The counselling session is simply a series of typing exchanges between you and your counsellor. Your specific E-Counsellor will continue working with you through a set of typed messages or exchanges at a pace that best fits your timeframe. Once your message is sent, your E-Counsellor will respond within two business days. To inquire about E-Counselling, please click here.

Telephonic Counselling

While making it into the office of a counsellor is not always possible, you can connect with your personal counsellor through regular sessions over the phone. To inquire about Telephonic Counselling, please click here. Note: The Video Counselling and E-Counselling sessions are not meant to address immediate trauma or issues requiring quick response. For immediate needs, please contact our Clinical Response Centre at 1-877-234-5327.

Mobile App

As part of our Employee Assistance Program all employees have access to Aspiria’s mental health resources at their fingertips via our mobile app, iAspiria.

Whether you are looking for financial consulting, nutritional advice or personal counselling, our app provides you with valuable information, appointment scheduling and access to our professional counsellors through our 24/7-support call centre. At Aspiria, we want you to know your wellness is important to us and our app is an extension of our commitment and dedication to serving your needs and those of your employees. Simply download the app from the App Store and contact your HR Manager to activate it today. 

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If you’re looking for more information on how to implement EAP into your organization, click here.

Request Counselling

If you are experiencing a crisis situation, please contact our Clinical Response Centre at 1.877.234.5327 or go to the nearest hospital.

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