The Aspiria Story
Aspiria Corp. is the only company in Canada focused solely on providing Employee (EAP) and Student (SAP) Assistance Programs.
Aspiria was founded in 2003 by Charles Benayon in response to market changes in the EAP industry. As the industry consolidated and providers of EAP services diversified into other markets, our founder recognized the opportunity to develop a unique and innovative EAP offering to the underserved small and medium-sized employer.
In 2011, we utilized a similar strategy to expand our mental health service offering to another much-needed sector, the college and university student market.
Today, our founder’s vision has been crystallized as Aspiria serves over 315,000 employees, students, and their families in Canada and internationally.
One hundred percent Canadian-owned, Aspiria provides a solution-based suite of mental health and wellness EAP/SAP services to all employer and educational sectors across the country when and where they need it most.
How We Are Different
- EAP/SAP is our core business
We have years of expertise in the mental health field and are dedicated to mental health solutions.
- Customized and flexible solutions
We understand that no two organizations are the same and that each of our clients has unique needs.
- Dual client relationship
We provide superior customer service that values both the user of the service and the plan sponsor.
- Quality offering
We value face-to-face counselling, and provide our professional services based on need, with no restrictions on the number of cases required to resolve issues.
- Ease-of-access and choice
We are a truly client-centered service that provides 24-hour multilingual assistance and professional counselling in various formats of choice.
- On-demand response and technology
We are accessible to our clients whenever and wherever they need it the most through our professional clinical network and virtual digital platforms.
- 100% transparency
We audit all clinical files and provide transparency to ensure quality and continuity of care.
In March 2004, Aspiria launched its first two EAPs with Delta Hotels & Resorts and Veterans Affairs Canada.
In 2008, Aspiria made its first strategic acquisition in LINK EAP, reinforcing its commitment to servicing small companies.
In 2011, Aspiria formalized a strategic alliance with Empire Life Insurance Company, providing a unique EAP offering to the small group benefit employer market.
In 2011, Aspiria launched its first two customized Student Assistance Programs (SAP) with Durham College and the University of Ontario Institute of Technology (UOIT).
In 2016, Aspiria made a strategic acquisition in southern Ontario acquiring PACE EAP, reinforcing our commitment to regional expansion in Ontario.
Today, we continue to focus on service excellence, niche, solution-focused mental health solutions, and the prevention of illness.
Mission, Vision & Values
Aspiria recognizes the value and importance of promoting, fostering, and maintaining the well-being of its clients, employees, students, and their families.
Our mission is to create expert health solutions that empower organizations and their people. This will be accomplished through our core values of responsiveness, care, passion, dedication, ethics and, integrity.
Professional and nimble, with years of experience and depth in mental health, our clients recognize us for our integrity, transparency and accountability in all that we do.
Aspiria fosters and maintains the well-being of employees, students and their families to create an environment of wellness and success. This is accomplished through our ‘three pillars’ approach to decision-making that underpins the design and success of our services. With Aspiria, help is only a phone call away.
The Three Pillars:
- Accessibility: Help is available when and where our clients need it the most. The first step is to make the call and let us know what you would like assistance with. We will help you determine how best to use the services you are requesting.
- Choice: As an employee or student, participation in our program is completely voluntary. Although an employer or school can recommend that you use the assistance program, only you decide if you wish to participate.
- Confidentiality: Access to EAP services is 100% anonymous and confidential within the limits of the law. Specifically:
- No one will know that you have used Aspiria’s services without your written permission.
- Your counselling appointments are held in our off-site offices, away from your workplace or school.
- Aspiria counsellors are professionals, adhering to the ethics and standards of their respective disciplines, all while respecting the professional-client relationship.
At Aspiria, we will provide a safe place where a caring professional will take the time to listen and help find the right solution for your mental health concerns.
Charles Benayon, Hon. BA, MSW
Founder & Chief Executive Officer
As one Canada’s most experienced leaders in the EAP industry, and Aspiria’s Founder & CEO , Charles leads the Aspiria team to make a difference in people’s lives by recognizing that each individual and organization we work with is unique. With over 25 years consulting experience in the EAP industry, Charles brings wisdom, insight, and passion to assist over 500 Aspiria customers achieve their organizations’ strategic goals by recognizing the value of their EAP or SAP to a healthy work or school environment.
Eric Rubel, M.A., M.Ed., OACCPP, Reg. Psychotherapist
Vice President, Clinical Experience
Eric joined Aspiria in 2010. As VP of Clinical Experience, Eric oversees Aspiria’s national clinical network and operations, ensuring the quality and standardization of our service delivery across the country. In addition, Eric manages the suite of programs under Aspiria’s Organizational Health Services, including mental health, disability management, and addictions.
Robert Gould, BA, PGM, MACT
Vice President, Client Experience
Robert joined Aspiria in 2009. As VP of Client Experience, Rob oversees our national account management team to ensure the quality-driven and account delivery of Aspiria’s EAP and SAP services to our organizational clients. Robert also consults with clients about EAP promotion and communication, the impact of Aspiria’s EAP on the mental health and wellness of employees and students, as well as mental health training and education.
Empire Life Insurance Company
Aspiria has been a strategic partner with Empire Life since 2011, a company that specializes in designing group benefits plans for small and mid-size companies.
Through our AssistNow™ Empire Life customers receive our unique Employee Assistance and Wellness Program (EAP), exclusive to Empire Life Group Benefits customers.
With its straightforward, quality and innovative approach, AssistNow™ helps employees and families navigate life’s challenges and complex life choices by providing mental health expertise, coaching, and crisis management – with ease of access.
You can learn more about Empire Life by visiting their website.
Workplace Medical Corp.
Aspiria works with Workplace Medical to provide a mental health service to their clients. Workplace Medical is dedicated to keeping Canada working. Offering a wide variety of prevention, response and return to work services to help reduce avoidable absences such as advice and support as your “Company Doctor”, medical surveillance programs, first aid training, mobile hearing testing, disability and absence management support and more, Workplace Medical Corp. is your trusted resource for medical support and services.
You can learn more about Workplace Medical by visiting their website.
CBI Health Group
Aspiria partners with CBI Health Group to provide mental health support to clients. CBI is Canada’s largest community healthcare provider. From the outset, CBI Health Group has challenged the status quo and believed that there was a more effective way of solving and managing the complex problems we face in patient health. They are focused on a united purpose: to improve the health and enrich the lives of Canadians.
You can learn more about CBI Health Group by visiting their website.
In partnering with Gilda’s Club, we have created a robust workplace cancer support service called OnCallogic. This innovative new program provides organizations with mental health support for those affected by cancer through a series of specialized counselling sessions.
Gilda’s Club is a non-profit cancer support organization. They provide emotional and social support through innovative networking and support groups, educational workshops and social activities.
You can learn more about Gilda’s Club by visiting their website.
STI Technologies Limited
Aspiria works with STI Technologies Limited (STI) to provide a mental health component to their membership. Founded in 2001, STI is a health-care technology company that provides Canadian patients with greater choice and broader access to the best medications and health-care products.
Through partnerships with Canada’s top pharmaceutical companies, STI supports the health-care system by delivering intelligent reimbursement, patient management and patient engagement solutions that improve health outcomes.
By making their user-friendly solutions available online, and through physicians and pharmacists across Canada, they are the leader in their industry, and have millions of patients who benefit from their programs.
You can learn more about STI Technologies by visiting their website.
We make it easier with a fast online quote that helps us better understand your specific health and wellness requirements. Once submitted, one of our EAP experts will get back to you within the same business day.
Our new, free downloadable resource serves as a guide to help you provide employees with the information and tools that will empower them to adopt healthy behaviours.
Watch this video to learn why Aspiria is a leader in Employee & Student Assistance.
Learn how these companies have benefited by implementing an EAP service to improve the wellness of their workplace.